FAQs
Albatros

ABOUT ACCOMODATION

a. Can I choose the accommodation between the Summer House and a Bungalow? In the registration form you can select your preference between Summer House or Bungalow. This preference is not a definite reservation, but priority will be given to people who marks Bungalow in the registration form.

b. Who will I share room with? A few weeks before the festival begins, you will receive an email, asking who do you want to share a room or bungalow with. There must be a person responsible for the group, who will send the mail. If at the mail there is no enough people to fill a room, the Organization will add other registrants to complete the room.

c. Do I need to bring bedding and soap? In the room you will find bed linen, but you have to bring your own towels, soap, etc.

d. Do you have food allergies and intolerances? Yes, you have the option of informing us at the registration form. If you have not marked it at the time of your registration, you can send an email and communicate it to us. We will prepare special food for you.

e. How I can get to the Albatros House Llafranc? You can share car if you live near or use public transport to get to Palafrugell. The Organisation will provide a bus service at net price to make the Barcelona-Llafranc-Barcelona both ways. If you want to use the service, a few weeks before the festival, we will send the form at the general information mail.

f. Can I book more nights in the house / Bungalow case if arrive / leave sooner / later given? The organization is not responsible but you can directly contact Kim’s Camping or find other accommodations in the area. In the Albatros Summer House is not possible.

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ABOUT RATES

a. Could I attend classes without sleeping at the house / bungalow? It is not possible since the idea of ​​the festival is that attendees share the experience of classes, parties, meals … together. Packs offered are complete.

b. If finally I can not go, will my Money be refunded? The passes are not refundable, but they can transferable to another person only with the same role and level. This management should be done before the day 08/28/2016. We recommend contacting your insurance company to have cancellation insurance and thus be protected if you cancel your attendance to the festival. Only in case of accident / justified the days before the festival, you can send an email to the organization and it will be valued if the situation is refundable.

c. Are there group discount? There is discount for School / Association, the minimum is 15 people in the case of schools and associations in Spain, and the Organization may request the card or membership number School to check. In case of a group outside Spain, the number of people required to access the discount for School / Association is 10 people. To access the discount, you must fill in the “School / Association” box on the registration form. Once the minimum number of people is achieved, the discount will be applied automatically.

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ABOUT REGISTRATION

a. I have not received any email and I have already signed up, did you get my registration? Check that you do not have an email in your Spam folder, if not, just wait a few days, you’ll probably be respond soon! Otherwise, send us an email.

b. What are the payment methods? You must pay by bank / wire transfer, only if you live abroad you can use the Paypal payment platform. You will receive by mail your payment details after confirming your registration.

c. I am a Follower in waiting list, what are my options? While you’re on the waiting list, your registration will not be consider confirmed. The Organization will assign to followers on the waiting list, in order of registration, leaders who sign up without a partner, but please we trust that you will also try to find a leader. If the slots to Lindy Hop classes are fully book, the waiting list followers will loose their priority. In any case, the festival offers two alternative passes: Followers Pass and Party Pass, both with parties and full board included. It’s responsibility of followers on the waiting list, to decide if they want to request a change when being informed they have entered in the waiting list, or prefer to wait to find a leader. In both cases, any change of a pass will be depending on the availability and the Organization does not guarantee that availability once the change is requested.

d. We are a couple on waiting list, what options do we have? In case that any cancellation is made, the Organization will assign these slots to couples on the waiting list. We will contact with such persons to report these places, and once confirmed, we will proceed to send the confirmation email.

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ABOUT CLASSES

a. There will be auditions? We believe in your common sense and your sincerity, but just to make sure, the first class will be considered an audition. Teachers will decide who has to change to a higher or lower level. If for whatever reason you do not attend the first class, a teacher can decide to change your level in the next class. Remember that the auditions are for the benefit of all assistants.

© 2016 Windy Hoppers